Caribbean Bingo – Privacy Policy
Introduction
Caribbean Bingo Gaming Ltd. (“Caribean”, “Caribean Bingo”, “we”, “our” or “us”) develops and conducts social skill games on mobile devices, or so-called applications (aka “Apps”). This also includes the website belonging to Caribbean Bingo (Website link), its subdomains as well as other services and features that the service may offer (Website and Apps parts – the “Services”).
Protection of your privacy and interests is of utmost concern to the Caribbean. Thus, we are making every effort to improve and be more open with a reference to the Personal Data issues.
This Privacy Policy (“Policy”) sets forth our efforts to comply with the GDPR and to inform you about how we obtain, save, apply and disclose your Personal Data in a rightful manner.
This Policy is also applicable, when specific information is provided or access is made to our website or apps, or other components of the Services. Kindly acknowledge that there may be circumstances where some of the paragraphs in this Policy will not be valid for you. This is because it depends on the country you reside and the law that is active there.
This Policy describes:
1. Types of data we collect
2. Tracking Technologies
3. Reasons we process your Personal Data
4. Your data sharing?
5. Marketing and advertising
6. Your rights
7. Transfer of Personal Data
8. How do we protect your data?
9. Minors
10. Retention
11. Updates to this Policy
12. Controlling version
13. Data Protection Officer
14. Contact us
It is very important that you read this Policy, make sure you understand it completely, and sign off on it. Please stop utilizing our services and refrain from doing so if you disagree with our policy. In accordance with this Policy, you are free to stop using our Services at any time.
Providing us your Personal Data is not legally necessary. But, doing so will let us offer you the full range of services and the best user experience.
The Caribbean Bingo Terms of Use, which are presently accessible at terms of use page incorporate this Policy.
1. Types Of Data We Collect
We collect personal information that is associated with you. This includes data that provides identification (For example; email and name together is referred to as Personal Data). The following part refers to how and when we track and process the information obtained about you.
a. Account Information
If you choose to register an account with our Services, we gather your complete name, email address, phone number, birthdate and user name, as well as voluntary information, such as your profile image.
The user will also help in creating new connections between the client and the Service by providing the user’s social networking profile username such as Facebook, Twitter, Instagram and we can add more.
In addition to any information you make public on the social networking site or that the social networking site permits us to access, we might also gather your user ID and/or username linked to that platform.
b. Payment Information
You need to give us your billing information when you choose to make a deposit using our apps. Whichever billing method you select will determine what information you are providing. For instance, we will obtain your credit card information if you pay with one.
c. Usage Information
We gather technical data about your interactions with our services when you use them. These data could be gaming logs, geolocation information, IP addresses, unique identifiers (such MAC addresses and UUIDs), and other information related to your use of the Services.
d. Communication Information
When you write us an email or contact us via the support on our Apps or Website, we gather the Personal Data you supply us. Your name, email address, and any other information you want to submit can be included in this.
2. Tracking Technologies
We employ technology such as cookies, pixels, beacons, local storage, and similar ones (”Tracking Technologies”) when you visit or use our services.
Such technologies help us collect certain information about you, your hardware, as well as your activity on the internet. This is necessary for the enhancement of the performance of the services, to make navigating through them easier, to provide analysis, to adjust to the user, and serve content and advertisements that the user might like.
2.1. Types of Tracking Technologies We Use
When you use or have accessed the services or the website, we will be using different types of technology to track your data:
a. Strictly Necessary Tracking Technologies
Such Tracking Technologies are usually placed on your computer or device when you engage in our Services or activate certain features in our Apps or Websites. This type of tracking technology helps to ensure that you can navigate and work with our Services properly and we do not require any consent for the use of these Tracking Technologies.
b. Tracking and Advertising Tracking Technologies
These tracking technologies gather data about your online activities to better target advertisements to you and your interests. They are also utilized to restrict the number of times you see an advertisement as well as evaluate the efficacy of an advertising campaign. The websites you visit are remembered by the tracking technologies, and this information is shared with publishers and/or marketers.
To deliver ads and track their effectiveness, publishers, advertisers, and third-party ad networks also make use of tracking tools or equivalent technology. Such third parties’ use of tracking technologies to gather information will be governed to their respective privacy and cookie rules, over which the Caribbean has no influence.
c. Functionality Tracking Technologies
With the help of these technologies, our services can remember preferences you set (e.g. language) and offer more customized and advanced features. These Tracking Technologies assist other functionalities of our Services and are utilized for authentication (to remember when you are logged in).
d. Performance Tracking Technologies
These tracking technologies gather data regarding your online activities. This includes behavioral patterns and metrics related to content engagement, such as how long you spend on our services. Analytics, research, and statistics (based on aggregated data) are performed using these tracking technologies.
2.2. How Tracking Technologies Are Stored On Your Device?
Tracking Technologies are saved on your device when you open or use our Services. For example, when you visit our Website, tracking technologies are stored – these are referred to as “First Party Tracking Technologies”.
Furthermore, Third Party Tracking Technologies are imposed on end users by third parties. For example, our analytics service providers, business partners, or advertisers are third parties who run content on our Services – these are called “Third Party Tracking Technologies”.
Both styles of Tracking Technologies might be kept either during the entire duration of your session on our Services or more with repeated visits.
There are several means by which you can take care of and adjust your Tracking Technologies set up. You may modify your choice using our cookies policy button (remember, this tool is available in some jurisdictions).
Other options for modifying your way of acceptance of the Tracking Technologies include: altering your application settings to provide “Do-Not-Track” in the header. When this is accepted, the web browser that you are using will tell us that you do not wish us to track your activity. Nevertheless, if you remove or disable cookies, some aspects of the website might not function correctly or at all.
The following is a collection of helpful links that can provide you additional information about managing your cookies:
Visit these third-party websites to find out more and disable specific third-party targeting and advertising cookies:
The United States Interactive Advertising Bureau (US)
European Union’s Interactive Advertising Bureau (EU)
European Interactive Digital Advertising Alliance (EU)
By utilizing the following settings on your device, you may always change your mind about receiving targeted ads on it:
a. Depending on the version of the iOS being used, you can either enable the option that restricts your information from being used by any application. You can do this by enabling the “Limit Ad Tracking” setting, or go to the “Allow Apps to Request to Track” setting in device’s settings and disable the permission.
If you disable tracking permissions for any particular apps that show up under the “Allow Apps to Request to Track” setting in your iOS device settings, you may be able to withdraw consent on an app-by-app basis, depending on the applicable iOS version. The specific instructions for doing so may vary depending on the applicable iOS version.
b. By activating the “Opt out of Ads Personalization” setting in the Google Ads settings on your Android device, you can withdraw your consent (specific instructions and setting’s name may vary based on the available Android versions and device manufacturer).
3. Why Do We Use Your Personal Information?
This section describes the reasons we utilize your personal data and the legal justifications for doing so.
a. Delivery of our services; assistance
Purpose
Your name and email address are examples of the Personal Data we use for customer service. This involves answering your questions, for instance.
Legal Basis
The execution of our contractual duties to you, your consent (for instance, when you supply Personal Data), and our legitimate interests serve as the legal justifications for processing this data. Our legitimate interests in this matter are supply of our Services and assisting our clients.
b. Payments
Purpose
By linking your payment methods to your account on our services help us to send you statements, invoices, and payment reminders. We obtain this information about your payment method from our third-party payment processors.
Legal Basis
The processing of personal data for the provision of services as well as for the fulfillment of practices in prevention of fraud and any kind of unlawful activity does not breach any rules.
c. Improve Our Services
Purpose
To increase the usefulness and efficiency of our services, we gather and examine data about you and how you use them.
Legal Basis
Regarding the above, delivering and improving our Services constitute our legitimate interest, and are therefore the legal justifications for the processing of this data.
d. Marketing and Advertising
Purpose
While you are kept in contact with us – under such jurisdiction – we may employ Using Tracking Technology (to collect Personal Data) to present to you advertisements that are customized or not under your exclusive preferences while visiting our services.
Legal Basis
When necessary, your consent and our legitimate interests serve as the legal justifications for processing this data. In this instance, offering you customized services, content, and adverts that more closely match your preferences is in our legitimate interests.
e. Integrity
Purpose
To maintain the integrity and security of the Services, stop fraud, verify your identity, and enforce our policies, we may process certain information about you and how you use the Service.
Legal Basis
When necessary, your consent, our adherence to legal requirements, and our legitimate interests serve as the legal justifications for processing this data. Maintaining the integrity of our services and ensuring our end users’ safety are our legitimate interests in this case.
f. Compliance with applicable laws
Purpose
In accordance with current regulations, we process your personal data in order to fulfill our legal obligations.
Legal Basis
The legal foundation for processing this information is compliance with our legal responsibilities and our legitimate interests. In this scenario, helping law enforcement and adhering to our legal commitments are our legitimate interests.
It is very important to us to give users a fair, balanced, and competitive experience on our services.
As a result, we rigorously enforce the bans on account theft, cheating, hacking, and any other illegal or fraudulent behavior. To assist us in identifying and stopping criminal activity, we may utilize a range of anti-cheat and fraud prevention technologies when you establish an account, play our games, or engage with our services in other ways.
These services, which could be offered by us or by other service providers, might gather and examine information about the game Binary or your computer to find instances of cheating.
4. With Whom We Share Your Data?
a. Affiliated Companies
As mentioned above, within the boundaries of this Policy, we may share personal data with our branches and subsidiaries.
Payment processors: Disbursement of the payment resoles of the payment information to any third party for the purpose of processing the transaction on our website. These third party processors can access personal data in order to undertake the relevant tasks on our behalf.
b. Payment processors
To ease your payment processing when using our services, we provide your payment information to third-party payment processors. For the purpose of carrying out these tasks on our behalf, these third parties have access to your Personal Data.
c. Service providers
In order to perform their duties on our behalf, our service providers may require access to specific Personal Data. These businesses consist of cloud storage providers, those we have employed to handle customer care, and those who run the technical infrastructure required to deliver the services.
d. Third Party Advertisers
In order to hold up against such obstacles, we cooperate with other licensees to be more successful in promoting and, for instance, display their ads on our offers or other applications.
Our third party marketing partners utilize Tracking Technologies to collect data regarding users on our Services and other websites and apps with an objective of customizing the content to match your browsing and interest patterns.
e. Third Party Integrations
The Services give you the option to integrate with specific third-party services, like Facebook or Google, to make purchases or link your account to our apps.
In such cases, you will be subject to the terms and privacy notices of those third parties, so please make sure you have read and agreed to them beforehand. Your credentials for any of these third-party services are not sent to us or stored by us.
f. Compliance With Laws And Law Enforcement Entities
We shall be obliged to provide law enforcement authorities with certain personal information about you if we, at our sole discretion, deem it necessary.
This shall be in order to defend our property and rights, as well as the property and rights of third parties. It can also be to respond to claims and legal processes (such as subpoenas, among other things).
In case of any court proceedings or claims(may also include: writing off fines, we will need to disclose your information. In that respect, such data is also necessary to settle written issues and business matters.
Additionally, in order to comply with legal demands made by public authorities, we might have to provide a person’s personal information. Public authorities could include national security or law enforcement.
g. Advisors and Auditors
We may share your information with our outside consultants, auditors, and professional service providers in order to ensure that we abide by industry standards, legal, accounting, and insurance rules.
h. Acquisitions and Mergers
In the event of the transaction, We may transmit the information to the transferee, seller or purchaser at a business transaction. Such scenarios include but are not limited to merger, transformation, liquidation, or asset sale.
Till now we have collected personal data from the following categories:
Identifiers
Data Collected: Full name, username, telephone number, social media identifiers, email address, birthdate, MAC, IP address, UDID, debit or credit card number, passport or other government or state ID card number.
Internet or Other Electronic Network Activity Information
Data Collected: Search history, browsing history, information on a consumer’s interaction with a website, application, or advertisement.
Geolocation Data
Data Collected: Physical location or movements, including the location of your device location or movement.
We have obtained the above-mentioned categories of Personal Data from the following types of sources:
Directly from the consumer
Affiliated Companies
Social Networks
Advertising Networks
5. Marketing and Advertising
To send you promotional messages about the Services and related goods, services, websites, and apps pertaining to: (i) affiliated businesses or Caribbean’s business partners and affiliates (collectively, “Marketing Affiliates”) that we think you might find interesting, we may use your Personal Data directly or through our third-party subcontractors.
By sending an email you have the option to stop receiving marketing offers from us, our business partners, and marketing affiliates at any time.
Please be aware that we might still send you service-related updates and notifications even after you unsubscribe from our marketing email list.
6. Your Rights
Regarding the gathering and use of your Personal Data, you could be entitled to various protections under the applicable legislation in the jurisdiction where you live. If any of these rights apply to you and you feel that they should be exercised, you can get in touch with us using the information below and request to do so.
a. Rights Of Access To Your Personal Data
You have the right to request us to move your personal data in a way that does not erase or forbear it from being used unless its copy violates other rights and freedoms.
b. Data Portability Right
You have the right to ask us to securely and safely relocate, copy, and transfer your personal data from one IT environment to another without compromising its usability.
c. Right Of Rectification
If you think that Caribbean Bingo is holding inaccurate, incomplete, or out-of-date personal information about you, you have the right to request that the personal information that we are in possession of be corrected.
d. Right Of Deletion/Erasure
At any point, you have the right to ask Caribbean Bingo to remove or erase any Personal Data that is kept about you.
e. Right To Restriction Or Objection To Processing
At any time, you may ask Caribbean Bingo to limit or stop processing specific types of personal data.
f. Right To Revoke Consent
You are free to revoke your consent at any moment, to the extent that our processing of your personal data is based on it.
g. Right To Restrict The Use And Disclosure Of Your Sensitive Personal Data
You are entitled to ask that your sensitive personal data only be collected for the purposes required to carry out our services.
h. Right To Be Free From Automated Decision-Making
You have the right to be free from decisions that are made exclusively by automated processing, including profiling, and that have an impact on you that is either legally substantial or of a similar nature.
i. Right To Non-Discrimination
In carrying out your rights, you shall be free from any discrimination, which may include but shall not be limited to, any different pricing or the offering of different products to you. Examples of such rights include the ability to seek different services or products at varying prices or levels of quality.
Please know that these rights are not absolute. There is a chance that laws or our own legitimate interests will restrict them. If you have any questions or requests, please contact us using the details shown below.
For queries, do email us. We will try to address your needs immediately if possible. If that is not the case, remember that you may claim before a consent agency in case where a response given by us was not satisfactory.
Licensed Representative
I. You may utilize the authorized agent to make a request to exercise your right under applicable laws on your behalf, if:
a. The authorized agent is a natural person or a business entity;
b. You formally provide the authorized agent authority to act on your behalf by signing a written declaration. If you use an authorized agent to file a request to exercise your right, please use the contact details below to send us a certified copy of your written declaration granting the authorized agent authority to act on your behalf.
Licensed Representative
In order for us to reasonably confirm that you are the person about whom we acquired Personal Data or an authorized agent, the request must:
a. Contain Your Information
If we are unable to validate your identity, your right to make the request, or that the Personal Data actually belongs to you, we will not be able to reply to your request or give you Personal Data; and
b. Provide enough information in your description of your request so that we can adequately comprehend, assess, and handle it.
II. Only the identity or authorization of the requestor to make the request will be confirmed using the Personal Data supplied in a valid consumer request.
III. You are not required to register for an account with us in order to submit a verifiable consumer request.
7. Transfer of Personal Data
Due to the global nature of our business, any information we gather, divulge, or share (including Personal Data) may be processed and stored for the purposes outlined in this Policy in a number of jurisdictions worldwide. This includes (but not limited to) the United States, the United Kingdom, and the European Economic Area.
If the GDPR or the UK GDPR apply, we will only send or share your Personal Data with the following recipients:
situated in the UK or the EEA.
situated in non-EEA nations or the UK that have been recognized as offering a sufficient level of data security.
who have signed contracts that guarantee a high standard of data protection.
8. How Do We Protect Your Data?
We implement administrative, technical, and physical steps to help stop unauthorized data access, use, or sharing. Despite ensuring that the information remains confidential, we are not responsible for the security of any data stored.
You understand that there are risks when data is sent via the internet and also that there is the possibility of sabotage towards our security systems by malicious people. Such violations can result in consequences like damage to the reputation, fraud, or identity theft.
Consequently, we urge you to use judgment on what Personal Data you disclose. In case you feel that the information you disclosed was not covered by this Policy or a person tried to misuse the Services or engaged in any wrong activities, please, report to us directly using the contact information provided below.
9. Minors
We do not intentionally gather or request Personal Data from individuals who are not of legal age (as defined by the relevant legislation in their place of residence; “Age of Consent”).
You attest to us that you are not younger than the Age of Consent by using, accessing, or interacting with our services. If it comes to our attention that we have obtained Personal Data from a person who is under the legal age of consent without obtaining parental approval, we will promptly destroy the data.
If you feel that we might have any information regarding or concerning an individual below the Age of Consent, then please contact us at the contact details given below.
10. Retention
Your Personal Data will be kept by us for the duration that it takes to deliver our services. We will also retain your data till we meet legal requirements, settle disputes, and uphold our policies.
The type of information gathered and its intended use will be considered for determining retention periods. Additionally, situation-specific requirements and the necessity to discard obsolete or unnecessary data as soon as possible will be taken into consideration.
11. Updates To This Policy
This Policy is subject to change at any moment, at our discretion. The most recent version (shown by the “Last Updated” heading) will always be available on our services.
It is recommended that you frequently check for updates. Once the revised Policy goes into effect, you agree to be bound by it by accessing or using our services as usual.
12. Controlling Version
This Privacy Policy is the original and authoritative version, and it is written in the English language. The purpose of any translations of this privacy statement into other languages is purely pragmatic and has no bearing on the interpretation or implementation of this policy.
If there is a difference in interpretation between the English language version of the Privacy Policy and any translated versions, the English language version will take precedence.
13. Data Protection Officer
Concerning data security and privacy, the company employs a “Data Protection Officer” to oversee these issues.
Please get in touch with our Data Protection Officer (information provided in the “Contact Us” section) if there are any issues about this Policy.
14. Contact Us
Please send us an email at if you have any additional queries/questions.